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Frequently Asked Questions

1. What is the difference between the Single ball and the Double ball? How do I know which size MEDIballs Secret to choose?

Pelvi's MEDIballs Secret is available in two sizes, a Single and a Double. We offer two sizes because many women find that they prefer to begin with a Single ball, then build their strength up to later train with the Double ball. The Single ball weighs 45 grams and the Double ball weighs 90 grams. If you feel that you may have especially weak pelvic floor muscles, possibly triggered by childbirth, intense activity, or age, it could be a good move to start with the Single and work up to the Double. Alternatively, other women feel that while they need to work their pelvic floor, they can immediately handle the weight of the Double. If you are unsure about your pelvic strength, we recommend starting with the Single MEDIballs Secret and working your way up to the Double MEDIballs Secret as your strength increases.

2. Do I need to use lubricant with MEDIballs Secret?
3. Do I need to do pelvic floor exercises with MEDIballs Secret?
4. When should I use MEDIballs Secret and for how long?
5. How will I know when to move from the Single to the Double?
6. How does MEDIballs Secret improve sexual function?
7. Can MEDIballs Secret help with pelvic health after childbirth?
8. What separates MEDIballs Secret from other products on the market?
9. When should I not use MEDIballs Secret?

Menstrual Cup FAQ's

1. How do I know what size Menstrual Cup is right for me?

Pelvi Menstrual Cups come in 2 sizes: Size 1 and Size 2. The size is mostly related to childbirth history. Size 1 is for women who have not given birth or experience a light flow. Size 2 is for women who have given birth or experience a heavy flow.

2. How does a Menstrual Cup stay in position?
3. Can I wear a Menstrual Cup while exercising or swimming?
4. Can a Menstrual Cup get stuck internally?
5. How often do I empty my Menstrual Cup?
6. Is it difficult to insert a Menstrual Cup?
7. What is the best folding technique for inserting a Menstrual Cup?
8. How do I clean my Menstrual Cup between monthly uses?

Shipping FAQ's

1. Will my parcel be sent in discreet packaging?

Our customers can be confident that their order will be discreetly delivered. All orders dispatched from Pelvi are packaged in a discreet, plain white box with no reference to the product on the packaging. For international orders, reference of enclosed products must be made for Customs clearance.

2.What are the delivery times?
3. How much is shipping/postage?

10% Off Your Order

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